Your privacy is important to us

1. Introduction

This Privacy Policy explains how Softech Digital collects, uses, and protects your personal data. We comply with UK GDPR and related data protection regulations.

2. Data We Collect

We may collect: names, emails, login credentials for service delivery, business details, and technical data from web visits (e.g. IP, browser).

3. Use of Data

We use data to deliver services, manage access, communicate, analyse website performance, and comply with laws.

4. Credential Access & Handling

Access credentials are:

• Used solely for the migration or service delivery work
• Stored securely in encrypted Microsoft 365 or Bitwarden vaults
• Deleted or returned at the project’s end

5. IT Infrastructure & Security

All internal systems run on Microsoft 365 Business. Files are stored securely in SharePoint and OneDrive. Email communication is protected via SPF and DKIM records.

6. Cookies & Tracking Technologies

We use Microsoft Clarity, Google Analytics 4, Google Search Console, and Rank Math Pro to monitor website behaviour and improve user experience. YouTube videos embedded on our site may set additional tracking cookies governed by Google’s policies.

7. Social Media Insights

LinkedIn analytics is used to understand engagement with our social media content in aggregate. No personally identifiable data is collected via LinkedIn.

8. Data Retention

Personal and access data is retained only as long as necessary. Credentials are removed once the project is complete unless otherwise agreed.

9. Your Rights

You may access, correct, delete, or restrict your personal data by contacting info@softechdigital.com.

10. Updates to This Policy

We may revise this policy occasionally. The latest version is always available at: https://www.softechdigital.com/privacy-policy/